Cyclical assessments are essential for any organization's technology management strategy. Businesses evolve. The marketplace changes. Technological innovation never stops. Many technology organizations struggle to maintain and improve their solutions and services at the pace the business requires. They need to transcend business as usual and transform their technology capabilities.
Overview
Cloud Strategy and Enablement
Our Cloud Strategy and Enablement professional service involves crafting a tailored roadmap for your organization to maximize the benefits of cloud technologies. From cloud-only, to multi-cloud, and hybrid cloud architectures, this service ensures seamless migration, optimized architectures, governance, and ongoing management of cloud resources, in alignment with your organization's goals and objectives.
Enterprise Application Development
Through our Enterprise Application Development service, we design and build custom software solutions to meet the unique needs of large organizations. These are usually but not exclusively Microsoft-centric solutions. We design for efficiency, scalability, integration, and security while providing an optimized user experience with the features and functions that enable business operations in alignment with your organization’s strategic objectives. Synapse AI is CMMI Level 3 certified for development projects.
Enterprise Application Support
We deliver comprehensive Enterprise Application Maintenance and Support services to ensure seamless operation and peak performance of your organization's software applications, irrespective of their origin. Our approach involves close collaboration with your IT teams to proactively monitor, troubleshoot, and swiftly resolve issues, minimizing any impact on your operations. Furthermore, our service is dedicated to ongoing enhancements, updates, and optimizations, aligning your enterprise solutions with evolving business needs and preventing the accumulation of technical debt.
Solutions Selection and Implementation
Our strategic Solution Selection and Implementation service assists you in choosing the right software solutions to enable your business processes and meet your organization’s objectives. This service encompasses thorough evaluation and analysis of available options, considering factors like scalability, compatibility, and cost-effectiveness. Once the optimal solution is identified, we are there to help you through technical implementation, training, and change management to ensure successful integration and a smooth transition.
Systems Integration
Our Systems Integration professionals are experts in connecting and harmonizing diverse software and hardware systems. From a specialized application connected to an ERP, to complex integrations among multiple systems and external partners we facilitate well-architected data movement to enhance operational efficiency and decision-making capabilities.
Program & Project Management
IT Program and Project Management-as-a-Service capability in which we can provide individual project managers focused on a specific project, working within your existing structures, such as your PMO, or comprehensive oversight and direction for your organization's Information Technology programs.
Summary
Our approach starts with a brief consultation, followed by planning, design, and a tailored engagement to implement, test, deploy, and adopt the best solution. Our adaptable hybrid agile methodology scales to fit any organization, reducing risk while maximizing value and return on investment. Backed by extensive consulting and IT management experience, we leverage industry-leading frameworks, best practices, and authoritative research. We emphasize the practical application of thought leadership through ITIL V4 principles: focusing on value, iterative progress, collaboration, holistic thinking, simplicity, and automation.